Making It Happen
During our staff meeting yesterday, our internal business partner made two suggestions for increasing the number of call outs to clients. Call outs are a way of contacting clients to set-up appointments for our Client partners - people who are the key sales and account management folks. One suggestion was that the head of the business should make certain calls if we wanted to increase the likelihood of getting the appointments - these will be calls to Heads of business and other executives. And the second was that we should get the local newspaper business directory. The idea of the local newspaper business directory is a great one because it will have a considerable listing of all businesses in Uganda. But it was the reason that we did not have it at that time that stunned me. We had been waiting for our accountant to buy it. I later learnt that the initial idea for the purchase of the business directory was discussed over three weeks ago. And here is the sad part, our ...